Smart meters are the cornerstone of the energy transition. As a network operator, this technology enables us to better understand new patterns of electricity consumption and production, and to efficiently upgrade our network.
A new energy landscape
Climate change is the main challenge facing our generation. It requires us to reduce our dependence on polluting fossil fuels in order to limit greenhouse gas emissions. This is what we call the energy transition.
This transition involves more electrification, resulting in new consumption patterns (electric cars, heat pumps, etc.). What's more, we also need to focus on renewable energy, such as wind and solar power.
The challenges of decentralised energy
Sustainable energy sources are, by definition, less predictable than conventional power plants. Solar power depends on sunshine, which is not available at night, while wind power fluctuates according to the weather conditions.
What's more, this energy is also fed into the grid from multiple points. This approach differs significantly from the traditional model, which relies on a limited number of injection points, generally located at current or former power plants.
As a result, there may be an imbalance between energy supply and demand. Peak consumption does not always coincide with the periods of maximum production for renewable energy.
Balancing electricity supply and demand
The balance between electricity production and consumption is crucial for the power grid to run smoothly. To put it simply, the amount of electricity fed into the grid by producers must always be equal to the amount of electricity taken out by consumers.
If we don't ensure that the power grid is balanced, this can lead to a lack of energy in some locations, or a surplus of energy in others. Any imbalance can lead to outages or, in the worst case scenario, a total collapse of the network - a black-out. which is situation we absolutely must avoid.
The key role of smart meters
To keep the grid in balance, we need to know not only how much energy is passing through the network, but also where and when this energy is being consumed or injected. And this is where the smart meter really comes into its own.
By providing comprehensive data on energy flows, it gives a more accurate picture of network usage. This granular data is essential for a better understanding of consumption patterns and network behaviour, and for more precise and responsive management of electricity distribution.
The power of data
As network operator, this knowledge enables us to define which actions need to be taken to ensure the quality of the power supply and anticipate future needs.
Consequently, we can:
- Act on supply and demand: By adjusting pricing or offering flexibility services.
- Enable customers to better manage their budget: For example, via our app or energy management systems that can be connected to the smart meter's P1 port.
- Optimise our investments: By targeting areas requiring work to ensure the reliability of the power grid.
- Provide access to new services: These include energy sharing, remote meter reading, personalised energy advice and dynamic pricing formulas.
Contribute to a more sustainable future
Remote access to your data is only possible if you have given your consent or in some exceptional cases. By allowing your data to be collected remotely, you contribute to a more efficient and sustainable management of our electricity network. A simple but significant gesture, not only for you, but for our entire community.
80% of homes to have smart meters by 2030
Adopted in 2019, the European "Clean Energy for all Europeans" package puts in place a new legislative framework, with the aim of achieving the climate commitments made in the Paris Agreement.
To meet these requirements, in April 2022 the Brussels-Capital Region published a new ordinance setting out the terms for the deployment of smart meters.
In October 2022, Sibelga presented its roadmap for the installation of smart meters. Following a review in March 2023 at the request of the Region, we began the large-scale deployment in Brussels in October 2023.
Over the course of 2024, all new meters installed will be smart meters. Electromechanical meters can no longer be installed.
By 2030, 80% of Brussels residents should have their home fitted with a smart meter (i.e. a total of 540,000 measurement points).
A smooth transition
When installing smart meters, our aim is to minimise disruption to our customers. To achieve this, we implement an efficient and transparent communication strategy, aimed at keeping customers fully informed prior to the installation (by email, SMS and telephone).
After installation, we invite customers to take part in a satisfaction survey. This enables us to gather valuable feedback, so we can continually improve our services.
In addition, we provide an informative brochure that refers customers to our website for further, detailed information.