Giving your permission for the automatic reading of your meter readings can be done in 2 ways:

  • The easiest way: directly in the app
    → When you add a new meter, you will be asked to give your permission for automatic meter reading.
    →  You can also activate this later: go to the properties of your meter by clicking on the small gear icon at the top right and enable automatic reading.
     
  • or call our customer service at 02 549 41 00

Please clearly mention the EAN code of the meter for which you want to stop the automatic reading.