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How to read my meter?
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Report your meter readings
Abnormal energy consumption?
Energy consumption calculation
Estimated consumption
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Smart meters
What is a smart meter
Who's eligible for a smart meter?
What can I do with a smart meter?
The details of the smart meter
The different types of smart meters
Privacy and health
The P1 port of the smart meter
Renewable energy
Produce my own energy in 10 steps
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What power to consider
Charging alternatives
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Charging behind a high-tension cabin
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Our mediator
The coordination of road works
Smell of gas
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Energy transfer
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Checklist Moving House
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Connections and meters
My connection
Work requests
What are the steps of a work request?
Find your EAN code
Details of my connection
Electrical power
Opening or closing a meter
Opening meter
Closing meter
Consumption without a contract
Meter readings and consumption
How to read my meter?
Meter reading calendar
Recognising Sibelga meter readers
Report your meter readings
Abnormal energy consumption?
Energy consumption calculation
Estimated consumption
Consumptions history
Smart meters
What is a smart meter
Who's eligible for a smart meter?
What can I do with a smart meter?
The details of the smart meter
The different types of smart meters
Privacy and health
The P1 port of the smart meter
Renewable energy
Produce my own energy in 10 steps
Green certificates
Solar panels
Technical requirements
Energy sharing
Energysharing principles
Repartition methods
How to start sharing enerergy
Peer-to-peer energy sharing
Sharing energy in the same building
Sharing energy in an energy communitiy
Request for energy network plans
Request for energy consumption history
Invoicing method
Form to request energysharing
Electric charging
What power to consider
Charging alternatives
Charging times
Declaration of a charging station
Charging at home
Charging in a building
Charging behind a high-tension cabin
Customer protection
Protected customer status
What is a protected customer
How to obtain the protected customer status?
Winter customers
Hiring gas radiators
Ideal solution
Our models
Demand to hire a radiator
Rates
Works on connections and meters
Net usage rates
Distribution rates - Electricity
Distribution rates - Gas
Simulator distribution costs electricity
Simulator distribution costs gas
End of compensation principle for prosumers
Contribution Public Service Obligations (OSP)
Capacity rate
What does your electricity bill consist of?
What does your gas bill consist of
Day and night rate
Rates protected customers
Outages and streetworks
Power outages
Actual power outages
Solved outages
Planned outages
Past planned outages
Street lighting failures
Road works
List of Road works
Type of street works
Communication about our road works
Our mediator
The coordination of road works
Smell of gas
Carbon monoxide (CO)
Meter problems
Moving house
Moving into a new home
Leaving your home
Energy transfer
Energy suppliers
Checklist Moving House
Contact
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FAQ
About this app
About this app
What is the difference between My Sibelga and the My Sibelga app?
What is the My Sibelga app?
Where and how can I download the My Sibelga app?
What information do I see on the My Sibelga app?
Who can use the My Sibelga app?
Can I use the My Sibelga app for multiple residences?
Is the app free of charge?
Can I also use the app on a tablet?
