As a distribution network operator, we are required to request the energy meter readings of our customers on a regular basis.
In order to make this process as smooth as possible, we receive your name, billing address, email, and telephone number directly from your energy supplier. Of course, we understand that your privacy is extremely important. That's why we guarantee that this information will only be used in the context of our public service obligations. We hope to provide you with the best possible service.
Did you receive your letter or email in the wrong language or is your name misspelled? Please contact your energy supplier to request the necessary adjustments.