If you were not at home at the time of our reader's visit, they will try again another day. Were you away again at the time of this second visit? Then you'll receive a letter inviting you to enter your meter readings.
Meter readings are also taken in certain specific cases.
For installations over 56 kVA, the meter is read remotely once a month.
The meter is also read when you change energy supplier.
If you have a smart meter, we will soon be able to read your meter remotely with your consent. This means you will no longer need to enter the readings yourself.
