When street lighting is defective, our team usually responds within 2 to 5 working days.
In most cases, repairs are completed within this time frame.
Working to these deadlines allows us to ensure an effective response while taking into account priorities and available resources.
Extended repairs
However, in the case of technically difficult repairs or when equipment has to be ordered, the full repair may take longer.
In some cases, work can also be planned as part of a more comprehensive renovation programme scheduled for the near future, such as the replacement with LED lights.
A sticker is then affixed to the defective pole to inform local residents and users that the problem is being dealt with: