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FAQ
Smart meter
Smart meter
What advantages does the smart meter currently offer you?
What is a smart meter?
What are the client ports (P1 of S1) ?
What devices can I use to capture my data from the Smart Meter ?
What legal framework applies to smart meters in Brussels?
Can I refuse the placement of a smart meter?
Can I request a smart meter?
How much will it cost me to install a smart meter?
Does the deployment of smart meters have a financial impact on the people of Brussels?
Does Sibelga install smart gas meters?
Does the smart meter have negative effects on health, the environment ...?
Does the smart meter increase exposure to electromagnetic waves?
Is the reliability of the smart meter guaranteed? How?
How does Sibelga guarantee my privacy?
Can I find out what electrical appliances I use if I have a smart meter?
Can you tell when I'm home, if I have a smart meter?
What does Sibelga do to guarantee the security of my data?
Injection and consumption index. What does that mean?
I want to become a prosumer. Do I need a smart meter?
I'm a prosumer. What are the advantages offered by the smart meter?
Sibelga just put a smart meter in my house. Will a meter reader come by and take my readings?
How can I get my consumption data (meter reading) on the Smart meter?
What are the series of numbers that appear on my meter, do all the indexes have to be read?
Billing: what changes with the smart meter?
Does the smart meter read my consumption or does it perform technical actions (opening...) remotely?
How do I know if the smart meter is closed?
Where can I find my meter number? What does it correspond to?
What information can I read on the Smart Meter display screen?
Are there different types of smart meters?
Who can I contact for more information about the smart meter?
Does the smart meter work in the event of a power outage?
Does the smart meter need to be reset after a power outage?
You have a smart meter, but no electricity. What should you do?
You have no power and your circuit breaker is on. Why is this?
Who comes to install the smart meter?
Will the electricity be cut off while my meter is replaced with a smart meter? For how long?
How do I activate the P1 port on my smart meter?
What does the smart meter itself consume?
What are the requirements for installing an external antenna for the smart meter?
